Swiggy Commission on Restaurants: How It Works

Like other delivery platforms, Swiggy doesn't charge every restaurant the same commission rate — it varies by restaurant, city, order volume and individual partner terms, and rates have been revised over time. This article covers the structure of how commission works, so you know what to check rather than relying on a number that may not apply to your specific restaurant.

What Determines Your Actual Rate

Restaurant-specific terms — negotiated individually or set by standard partner tier, which can differ based on volume and relationship length.

City and market — commission economics can differ between metro and smaller markets.

Category and order type — different commission structures may apply to different order or fulfillment types.

Promotional and visibility program participation — opting into discovery-boosting promotions or restaurant-funded discount programs affects your effective take-home, separate from the base commission rate.

The Full List of Deductions

Beyond the headline commission percentage, check your payout statement for:

• GST on commission and platform fees
• Payment processing charges, where applicable
• Restaurant-funded promotional costs, if you've opted into any
• Any delivery-related charges specific to your fulfillment arrangement

Your actual take-home per order is the order value minus the full stack of these deductions, not just the base commission.

Finding Your Real Rate

Your restaurant partner dashboard's settlement or payout report is the authoritative source — it should itemize commission, GST and any other deductions per order or per settlement cycle. Use that figure directly rather than a number quoted elsewhere, since terms and rates change and vary by partner.

What This Means for Delivery Menu Pricing

Once you know your actual commission and fee load, the practical question becomes whether your delivery menu pricing accounts for it. Items priced identically to dine-in often carry meaningfully thinner margin once commission, GST and packaging are subtracted — see Restaurant Delivery Profit for the full walkthrough of how an order's value breaks down, and Restaurant Pricing Formula for the underlying pricing math.

Reducing Dependence on Commission Channels

Beyond whatever negotiating room exists for your specific partnership tier, the more durable lever is growing order volume through channels that don't carry third-party commission — direct WhatsApp ordering, your own website, or QR-based ordering for dine-in and takeaway. Every order shifted to a zero-commission channel is pure margin recovery compared to the same order through a delivery platform.

Comparing Platforms Side by Side

If you're deciding how to allocate marketing effort or menu availability across platforms, compare actual net payout per order — not just the advertised commission rate — since GST treatment and fee structures can differ. See Zomato Commission on Restaurants for the equivalent breakdown, and use the delivery commission calculator to compare both platforms with your own real numbers side by side.

FAQ

What commission does Swiggy charge restaurants? It varies by restaurant, city, volume and contract terms, and changes over time — check your own current payout statement for an accurate figure rather than relying on a fixed number.

Are there fees beyond the base commission? Yes — GST on commission, potential processing charges, and any restaurant-funded promotional costs all add to the total deducted from order value.

How can I reduce how much commission affects my margin? Beyond negotiating (limited for most independent restaurants), the most reliable lever is growing direct-order volume — QR ordering, website or WhatsApp orders — that doesn't carry any third-party commission.